If there is no updated drivers available on the computer manufacturer’s website, then download the latest drivers and try installing it in Windows 8 compatibility mode. If the issue persists, I suggest you to download the latest drivers for the printers from the manufacturer’s website and check if it helps to resolve the issue. Follow the on-screen instructions to run the troubleshooter. ![]() Select View all on the top left corner.ĥ. Type troubleshooting in the search bar.ģ. I suggest you to run printer troubleshooter and check if it helps to resolve the issue.ġ. This issue may arise due to the following reasons. ![]() I appreciate you for providing details about the issue and your efforts towards resolving it. Thank you for posting your query on Microsoft Community.
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